Frequently Asked Questions

Q: What platform do these programs run on?

A: Currently our systems are .NET on SQL Server. Though We plan to have offerings for MySQL and Oracle available later this year.

 

Q: How much do these programs cost?

A: Each program can be customized and tailored to the needs of individual clients. In order to get a quote call our 800 number: 1-800-266-7053
or email our sales department: Sales@EasierTechnologies.com
and one of our sales representatives will be happy to assist you.

 

Q: What are the consequences of failure to meet DHS chemical tracking requirements?

A: The Department of Homeland Security can fine an organization to the tune of $25,000 per instance of non-compliance and can force the lab(s) in question to shut down.

 

Q: Will my data be secure?

A: Data hosted with Easier Technologies will meet all data security requirements put forth by the Department of Homeland Security. All Easier Technologies employees have all undergone DHS chemical-terrorism vulnerability Information user training.

 

Q: Can Easier Technologies host the application?

A: YES. Easier Technologies can host your application for you on one of our secure servers. We will also work with our clients to create custom deployment strategies on a case by case basis.

 

Q: Who should I call if there is an error on the server or in the application?

A: Call our 800 number: 1-800-266-7053
or email Assistance@EasierTechnologies.com

Q: Who should I call if I need assistance with using the application?

A: Depending on your contract with us, you should either contact internal customer support or call our 800 number: 1-800-266-7053
or email Support@EasierTechnologies.com